Home Services Success Stories

A Strong Culture And Clear Process Make Scaling Possible

Peakzi Season 1 Episode 60

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Peakzi Podcast: Heat pumps, rebates, and “electrification” get talked about like they’re trends. On the ground, they’re real decisions with real tradeoffs, and homeowners can feel overwhelmed fast. I’m joined by Matt Kidd, CEO of Endless Energy Home Services in Marlborough, MA, to break down what’s actually happening in Massachusetts and across home services as demand shifts after the 2020 to 2022 project boom. We talk candidly about why some HVAC companies feel a lull, why diversification matters, and how you build a business that can grow without everything bottlenecking at the CEO. 

Matt explains electrification in plain language, from swapping heating and cooling to air source heat pumps to the less glamorous reality of electrical panel capacity in older homes. We also tackle the biggest cold-weather myth head-on: that heat pumps “don’t work” in New England winters. Matt shares the -8°F weekend his team prepared for chaos, only to find the systems held steady and the phones stayed mostly quiet, plus how to set expectations around efficiency, comfort, and operating costs. 

We go deep on Mass Save incentives and financing, including how audits and weatherization connect to heat pump performance, what “up to $10,000” can mean for a homeowner, and how the 0% Heat Loan changes affordability. On the business side, we dig into culture and accountability at scale, then zoom out to how Peakzi helps with smarter marketing targeting using permit data and more intentional recruiting. If this helps, subscribe, share it with a contractor friend, and leave a review with your biggest takeaway.

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More info at: https://ai.goendlessenergy.com/

Peakzi Podcast: Home Services Success Stories

Welcome And Guest Introduction

Julian Placino

Welcome to the Home Services Success Stories podcast powered by Peakzi, the number one AI platform for growing your home services business. I'm Julian Placino, your host, and we have another great episode in store for you today because we have Matt Kidd, who is the CEO at Endless Energy Home Services. Matt, welcome to the show. How are you?

Matt Kidd

Great. How are you? Thanks so much for having me.

Julian Placino

Absolutely. It was great to connect with Amanda, your COO, and now to connect with you to learn about your perspectives on the business.

Matt Kidd

She had a good time. You don't have to tell me like what I say that couldn't contradicts anything that she said.

Julian Placino

It'll

Building Structure To Scale

Julian Placino

be great. So, well, Matt, tell us a bit about your role as CEO and what your day-to-day is like and what you own for the organization.

Matt Kidd

Sure. Um, so so I came into Endless Energy uh about five years ago. Um, I uh acquired it from a previous owner um who was looking to move on. So I came in as owner and CEO. Uh and when I came in, the company was uh about 48 employees. We're now uh right under 90 employees, and so we've grown a lot during that time. Um, and so my day-to-day has changed a lot over that five-year period. I I think when I I first came in, everybody was reporting to the CEO. Like it, the the CEO was the son that everything kind of revolved around. Um, and pretty quickly uh I realized like, hey, this isn't quite working. So we need to start building a structure here uh and building out processes and reporting lines. Uh, and so uh a lot of my time here has been working um with our staff to kind of build out structure and processes and SOPs and um all of that fun stuff. But then there's also uh the business that we run, which is all right, we are uh effectively in a lot of ways because so much of our focus is on um air source heat pumps. So in in that case, you're talking about homeowners who are putting in a brand new system. They're really, they might be replacing um something, but it ultimately is new. And generally, in those cases, you have customers who are shopping and they're in a longer sales cycle. Um, and it's a different sales cycle from somebody who, for example, you know, just uh had a furnace go out and needs to replace it with another furnace. Here, they're talking about a whole switch, and so it's a much more involved sales process. Uh, and so we have to uh build out a pretty robust marketing and sales process. Uh, and so when I talk about things internally, it really comes down to really two parts. And and um, I pretty famously kind of said this to our team. Like if it's not about sales and marketing or it's not about doing what we sell and market well, not that you're unimportant, but it's supporting those two things. Those are the two part parts of the company that we really have to focus on is making sure we connect with customers and and provide them with solutions that work well for them and then do it well and do it correctly, uh, and and treat the customers well when they're in their home. And so ultimately uh my focus goes there. As we've grown, more and more of my time gets spent mentoring uh members of our management team and and helping guide them and so they can focus and support their own teams uh and and identifying a lot of it is identifying problems and then working with the team to how do we fix this problem so we don't keep running into it? Um, because that's that that just you know is always just inherently there, especially when you have a growing business like ours.

Julian Placino

Yeah. So what I heard is first off, organizational structure. Like you really had to sort of fix things in order to scale the business. The second I heard was sales and marketing. So ultimately branding, marketing, getting your name out there, acquiring customers. And now so much of the focus is growing your own people to continue to scale and grow that way. So um that's really exciting. So I do want to know Endless Energy has actually been around for I think it was four has a 40-year history, right?

Why Buy Endless Energy

Julian Placino

Yeah. So when it came to acquiring a company, what attracted you about this business specifically?

Matt Kidd

Yeah, so I I am not a tradesperson uh by by at heart, or I did not grow up as a tradesperson. So this is a new industry for me. Um, I've actually worked in a lot of different industries, media, tech, um, even the events world. Um, but the common theme is that I uh would always work with an organization, entity, company, uh, and help them grow products. And so they'd have kind of a core offering and then help grow that out. Um, and I wanted to do that on my own with something that I thought there was a growth potential for. Uh, and so while I was searching for a company to acquire, um, endless energy came up. And and what was really intriguing to me at the time, because this was um 2020, 2021 when I was doing this search, um, which is coming out of COVID, it's COVID and then coming out of COVID. Um, and uh, so a lot of businesses were really kind of challenging to decipher what exactly is going on because you've got weird financials and all that. Um, but with the endless energy, at the time they were doing a lot of solar, but they were also starting to do um air source heat pumps and a lot of ductless as well as some duct it um heat pumps with that. And when I start to look at the Massachusetts market for that, you saw a lot of growth potential, the introduction of a lot of incentives for that. I was like, this is something that's gonna grow really quickly and is gonna become really hot. And uh lo and behold, that did happen in 2022 through uh what is called the Mass Save program in Massachusetts. Incentives were offered for homeowners to convert to whole home heat pump solutions. Um, and and the market kind of went on fire. Uh and it's it's been like that more or less since. Um now, as a company, we've kind of evolved and diversified because you don't want to have all your eggs in that one heat pump basket because that's kind of risky. Uh, and so uh as I came in, we decided to drop solar um because that actually, you know, from our perspective, was a fairly low margin business with a fairly high risk. Um and and honestly, there were bigger uh companies that were doing it with more competency. And so it just felt like a natural thing for us to kind of shed. Uh, and we really focused initially first on HVAC, and then um we already had some in-house electrical because we're our own best client uh in that world with the heat pumps. Um, so then electrical kind of came in, and then we attacked on plumbing last of that. Um, and and so it kind of let us morph the company in that. Um, but in a way, it's kind of going back to its starting because you you mentioned 40 years ago the the company started. It started in Pennsylvania as a water treatment company. And so the fact that we are now bringing back in plumbing and we're now talking about water treatment again feels like this very weird uh full circle moment for the company.

Diversifying In A Softer Market

Julian Placino

Interesting. I think it's really interesting. You don't come from trades, but you more come from kind of like the business end and recognizing business opportunities. So I'm curious, what is your perspective and outlook on home services? What drew you to the industry and like how do you see that kind of changing over the next few years?

Matt Kidd

Well, I think right now it's actually in in somewhat of a challenging position because I think you had a lot of homeowners who went through projects in in 2020, 2021, and and the first part of 22. And so what that did is it removed people who would naturally be in a replacement cycle right now and it kind of artificially moved them up. Uh, and so right now uh you're in a slightly more challenging environment than you naturally would, because some of those customers who should be replacing HVAC systems right now already did it. Uh, and the people who, you know, in two, three years probably need to do it aren't quite there. So you kind of have this interesting lapse period right now. And and it goes back to what I was saying before where you have to start thinking a little bit about diversification. And so, you know, if you're a one-stop shop and and all you do are heat pumps or all you do are AC, is that the right offering that's out there, or are there mixes of of other products that you can put in there? Um, for us, you know, one of the the kind of weird things about our company, at least for for me when I came in, endless energy, because I think because it was created um with that solar background, it um there was no service department. Solar is very much a marketed sales um approach. Uh, and so that's what was used on the HVAC side here, and it still is what we use predominantly. Um, but there was no service department. Uh, and most HVAC companies, on the other hand, have a different model where they are a service company that then then does tech turnover leads and the tech turnover leads uh then turn into replacement systems. That was something for us that just didn't even exist um when I came in. And even over the last few years, it's kind of been morphing uh and we've been building that. And so it's identifying like where are the gaps and what are the things that you can be doing that help you connect with that and customer um in a different way. And and so what are the approaches in addition to what are the products?

Julian Placino

Interesting. So you are constantly looking and listening to the market, what does it need? And then coming up with product and service to meet that demand. So one thing that you are for

Electrification Basics For Homeowners

Julian Placino

sure, though, is focusing on is sustainability and electrification, right?

Matt Kidd

100%, yes.

Julian Placino

So so share with us a bit about what exactly is electrification for the average person, why would they want it? And how do you help customers achieve that?

Matt Kidd

Electrification, it's a super buzzy word, uh, but it's one that you hear a lot right now. And and and electrification really is about looking at your home and and having that that conversation about okay, well, what can we take uh and turn electrical? And the whole concept behind that is that um electric is a cleaner form of energy. It's not a hundred percent clean because I hear that argument all the time, um, but it is a cleaner form of energy. Um, and in most places, it's also a more affordable form of energy that you find versus all alternatives. And so um it's that process of looking at like, okay, what how is my uh home heated and cooled? How am I driving? Like, am I using an electrical vehicle? Um, what about my stove? Is it an electrical induction stove? Um, and you're looking at all those facets and saying, okay, what can I electrify? Um, in some states, um, there are challenges to that. And Massachusetts is a little bit of one, um, mostly because you have older home stock. And so a lot of the homes in Massachusetts um have an electrical service that's at what's um usually measured about 100 amps. Uh and as you start to electrify more and more, well, guess what? You need more capacity. Uh, and so a lot of homes are in order to meet some of what we're trying to do to help electrify, are having to upgrade their capacity into two, sometimes 400 amps. It really kind of depends what you're doing. Um, but the end result of that is one, um, you're cleaner and you're kinder to the environment. And two, um, ultimately, hopefully, and again, this depends a lot on states and where you are and electrical rates, um, but you're saving money as well compared to what somebody might spend on oil or propane, um, and in some cases natural gas.

Julian Placino

Interesting. So, what would you say is a low-hanging fruit for most homeowners? What are the systems that can be most simply sort of going through this electrification process?

Matt Kidd

I think, you know, heat pumps are the easiest thing to put in. Um, in a lot of cases, they can be if you have, for example, a furnace, um, a heat pump in a lot of cases can go in there and it's just a swap out. You're using the same ductwork or maybe with some modifications. Um, and so that's very straightforward. You also could go duckless, and that is relatively straightforward and easy. And if you look at that, um there are some cases where the heating costs are a little bit higher. Um, but if you look at the year round, um, you're ultimately likely going to save because you're seeing um savings on, for example, AC. Like I can't explain how much more efficient um a heat pump is versus a window AC in particular, but also even some of the old traditional um uh AC systems, a heat pump is much, much more efficient in that. And then in the shoulder seasons, you're kind of seeing the same thing. In the winter, um, and and and this you know always becomes a hot topic this time of the year. Um, but in the winter, yeah, there are the in most cases actually, uh gas system, especially peak winter, is going to be a bit more, uh, a bit cheaper um to operate. Um, but there's still that efficiency argument. And ultimately a heat pump from an efficiency standpoint, which is not quite the same thing as cost savings, is more efficient than that gas furnace, which um, you know, you with gas furnace, you could be looking at something that's like an 80% efficient. So that means you're losing 20% of that efficiency in that case.

Julian Placino

Interesting. So, how do you help homeowners know what they can take through this electrification process? Do you have like an audit like checklist or something like that?

Matt Kidd

Great question, yeah. So we we have a team of of experts who go through um, most of them actually were tradespeople themselves and then became uh on kind of the advising side. Um, but they go through a pretty strong uh onboarding process

Heat Pumps And Real World Performance

Matt Kidd

where they learn all about these systems, they're um learning the technical aspects, they're learning also about home design and what works. Um, and so part of the process is one of these folks will come out to somebody's house and they they do an assessment. And this team actually is separate from a home audit team, which we do have a home audit division, which I can talk about. Um, but but our uh heating and cooling advisors, they come out and they're taking a LIDAR-based scan. So that's using um uh LIDAR technology and then an iPad, for example, and they're taking an exact scan of the interior of your house. And what that scan is doing is it's taking out some of the human bias, uh, and it's saying, okay, well, these are the measurements of this house. And based on that, plus um the age of the home, what's in the walls, what kind of windows you have, how well insulated it is. Um, it's looking at like what is the heating and cooling uh capacity that you need. And then based on that, um, and listening to the homeowner and saying, okay, the homeowner is saying, I want something that is going to help me with my humidity, for example. Then they're coming up and saying, okay, well, these are options. And we're a company that's super, super big on options. Um, we don't like to prescribe to people say, okay, well, this is what you need. No, it's it's really a conversation about, okay, based on what I see here and based on what you've told me, here are three or four options for you. And listen, all of these have pros and cons. This one might tick every box that you possibly want, but it's super, super expensive. Um, this one ticks these two boxes that you said are most important to you, uh, and it's more affordable. And you have to weigh some of those things sometimes. And that's what our team is uh really trained to do is be an advisor uh and not, you know, a prescription pusher, which is what some companies do. And it's it's a high pressure tactic that we don't believe in, or we really believe in like advising and coaching people and saying, okay, well, this is what options that you have. Um, if somebody's telling you one of these is not true, they're they're probably not correct. They're trying to, you know, shove one of these uh down your throat. Um, so that that's kind of what our heating and cooling process looks like.

Julian Placino

So it's very empirical and it's very consultative to give the homeowner some options. So so before we move on, is there anything that you want to sort of dispel or demystify about electrification that might be something that's just people get wrong?

Matt Kidd

Yeah, uh absolutely. And in the Northeast, there still is this perception when we're talking about electrification and heating and cooling specifically, that these things don't work. And the reality is that they do. And in fact, our neighbors to the north in Canada use them more than we do. Um, a lot of these systems, if they're energy star cold climate rated, um, are perfectly made and they're actually made for climates like New England. They function down into negative numbers, negative 15, sometimes greater than that. Um, and they're operating often at full capacity down to five degrees. We don't see that in this part of New England very often. It's it's actually pretty rare that we see five degrees, let alone negative 20. And my favorite story that I tell people is we had a year, two or three years ago, um, and it was a two-day period in January, and with uh some sort of Arctic front that was coming through, we were gonna have this 24-hour period where it was gonna be negative eight degrees, and people were freaking out. Our entire company was freaking out, everybody was prepared, like all hands on deck, we're gonna have all these people with no heat. Um, service calls, like it's gonna be a bloodbath, it's gonna be horrible. And uh we we literally had people on call, and it was a Saturday, so we had probably 30 people on call to like just get out there and deal with it. And the phones were mostly silent the entire day. And in fact, the two service calls that we had, one ended up being a plumbing issue related, nothing related to us, and the other one was somebody, and we got there and they actually had a window open uh of all things and that that you know was affecting things. And so ultimately it just proves like these systems held up and worked in the coldest of temperatures that we see here. We haven't seen anything like that since. It's really rare that we do. Um, but that's like a constant myth, and and people are worried about that. And uh they do work. Uh, so that that is something that we always try to enforce and put out there.

Julian Placino

Well, I'm glad that we captured and were able to speak

Mass Save Rebates And Heat Loans

Julian Placino

to that. So um you you mentioned a bit earlier a bit about some of the incentives and energy rebates. And I know you work extensively with MassSave. So, what role does that have when it comes to helping customers say yes to better solutions?

Matt Kidd

Yeah, absolutely. So we are um very involved with Mass Save. So we're both what's called a MassSave home performance contractor and we're a Mass Save heat pump installer. And the home performance contractor um means that we're a company that MassSave uses on its weatherization and insulation side to come in for an assessment in that world. And that's what I was referring to earlier. Um and we have trained uh business performance building performance uh folks who come in and they look at your home and say, okay, here's where the inefficiencies in your home are, here's where you need more insulation, here's where you might need better windows, here's where you might need air sealing. And so they're looking at like how tight is your home and what can we do to make it more efficient from that side. The program really started there, uh, and so it continues today. Uh, and then it kind of morphed into some of this, the some of the heat pump uh side of things. And where it's interesting is the two kind of interlock, and that's what's kind of unique for customers who are working with us, is that we can hold their hands on both sides of the program. Um, because if you're doing a whole hump heat pump uh through the Mass Safe program, you actually need to go through an audit uh and move forward with any recommended weatherization and insulation because doing that lets this heat pump perform better, uh, more efficiently. And so uh you want a home that's properly weatherized and insulated. In fact, the program requires it for some of those incentives. Uh and so that that's kind of one unique thing there about us, but the incentives are hugely important for customers on the heat pump side because ultimately these are more expensive installations. The equipment's more expensive than a furnace, for example. It's not uncommon for us to see a customer install a new uh high-efficiency gas furnace for somewhere in the neighborhood of between about uh nine to about twelve thousand dollars. Um a duct it heat pump system is probably somewhere in the neighborhood of about 17 to about even 28 on the really high side of things, uh, depending on brand and size and a lot of other factors to that. Um, and so that's a pretty big gap. The incentives, um, which this year are $10,000 for a whole home or up to $10,000, starting in uh January 1st in 2026, it will be dropping to $8,500, um, up to $8,500. So there is a drop there. Um, but it helps bridge that gap between these systems and make it more affordable and more feasible for homeowners to install. The other incentive through that program that's available for um Massachusetts homeowners is what's called the heat loan. Uh, and this is a 0% interest five-year loan for heat pumps that is backed by the program uh that is up to $25,000. And so that covers pretty much most installations that that you'd see in our world. Um and it's a great tool for homeowners to take advantage of. And you can take advantage of both the heat loan and the rebated incentives. And so, again, that kind of helps mitigate that cost. Though that kind of 0% offer, you really don't see as much on the the furnace side of things. Um, so so that's that's uh a very different uh world.

Julian Placino

Okay, so there are some incentives that can help bridge the gap, that can help support the financial um aspect of implementation. So so that they're they're they're good ones, good options to to to look at.

Matt Kidd

Yes, correct. Good.

Protecting Culture As You Grow

Julian Placino

Okay. So um so I I really am curious about the the the business aspect of things in terms of the culture, because endless energy is known for quality, transparency, and trust. So, how do you build and protect the culture as a company grows? And the reason why this is interesting is because we've talked to a lot of home services leaders that have you know smaller businesses, you know, 10, 15 employees, but you have 90. And you went in specifically to change some of the reporting structure to make sure you can continue to grow well. So speak to us a bit about that.

Matt Kidd

Um so really uh ultimately it starts internally, uh, is what is. And and one of the philosophies that I always preach to folks is we want to treat this company like we're treating a family member. So I always tell this story about um my grandfather. And my grandfather was somebody who um, you know, twice a year, he and my grandmother would migrate from Michigan to Florida and they'd do this big caravan wherever they'd go back and forth. So that meant they'd stop at our house. I lived in Tennessee at the time. Um, they they'd stop at our house uh twice a year. And what would happen is uh he would always say, What's going on with the house? What do we need to do? Um, and and he was somebody who worked with Habitat for Humanity, built houses and all of that. Uh and so, you know, twice a year I'd end up working with him, my dad, other folks um to try to do like a small House project. And he wasn't always perfect. And that that's an important fact there. But he was dedicated and he wanted to get it done in the the time that he had and see it through and leave us in a better place than we started. And that's a philosophy that I always preach to anyone who starts here is like treat everyone like my grandfather would treat my family. We're not perfect. There are certainly always times, and this is this is the contracting world. Things go sideways and weird stuff happens. We're dealing with people and scenarios and houses that have things in the wall that you don't expect. And that that just happens. But but communicate, that's the important thing. And then treat people like you would treat a family member. And that's what we constantly reinforce. Then from a practical level, what does that look like? And what is that? How do we monitor that? A lot of that comes down to management accountability. And so we're looking at everything from customer feedback privately, public reviews, monitoring like, did people have a good experience, monitoring like what were the issues that had on site, getting photos of what's going on on site so we can see like, hey, did this person actually clean up what's going on there? And holding people accountable to take those photos. Generally speaking, if you're somebody who can't follow a process, you don't end up lasting very long with this company because that process is part of what helps us make sure that we're following the right steps and treating the customer correctly. When you deviate from that process and you get kind of a cowboy of an installer or something like that, that's almost always where we have problems. And so one of the things, like as we're hiring, that we've really started to look at is like, what are the disk assessments for people? Uh, how do people think and how do they process? Because those people who have who demonstrate that they're likely to go off and kind of be a rogue employee probably aren't going to work well for us or our customers. And that's actually a really important thing.

Julian Placino

So real focus on the human character, um, the cultural fit, and also like the decorum of the individual, not just the technical skills of the trade. So I think that makes a lot of sense. You mentioned you use technology to help sort of manage that that that uh that that piece of things.

Peakzi Data For Marketing Recruiting

Julian Placino

So this show, of course, is powered by Peakzi. You are a Peakzi customer. So we're here now. So, what has been your experience working with Peakzi and and what were you what were you looking to it to help you accomplish?

Matt Kidd

Yeah, uh my favorite Peakzi moment, uh, and I I still tell this uh to to folks when I'm I'm recommending uh that they check Peakzi out. Uh, I was at a conference in, I think it was Florida, and I I have my director of sales with me at the time. Uh and uh I was like, hey, uh why don't you join me for this call? I'm gonna get a walkthrough. I was going through onboarding at the time. Uh I'm gonna get a walkthrough of this platform called Peakzi. Uh and Nick said, sure, uh, yeah, I'll sit next to you and just watch in. Um, and uh, we were going through the onboarding, and I was like, here's what this can do. It can do this, and then it can do this in terms of some recruiting stuff, and then it can do this in terms of some data mining around zip codes and permits. And at one point, Nick's jaw just dropped open, like, and then he looks at me with these wide eyes, like, seriously, like seriously. And and that's what's really fascinating to me about Peakzi is that Peakzi to me is this incredible data source that's so smart. Uh, and if you can figure out how to use it properly, it is a powerful, powerful tool for recruiting, for marketing, um, for insights into what's going on with your competitors in your marketplace. Like, if we're having a slow week or a slow month, like, does that correlate with what others might be seeing or what might be going on in the marketplace? And you can get kernels of that data to kind of gut check, like, is this something weird that happened for us, or is this something bigger that that that's going on in the environment? Uh, and all of those are really like amazing things about Peakzi, uh, and part of why we brought it on and and and how we use it today. And it's really about like using data to be smarter.

Julian Placino

Nice. What will you say has been the most significant business outcome Peakzi has helped you produce?

Matt Kidd

Um, ultimately, it's helped us narrow in on some of our targeting, particularly with some of the direct mail. Um, so a great thing about Peakzi is you can look at like where are um permits for this kind of work being pulled? And that tells you where hot spots are, but also maybe what saturated spots might be. And so if we're um focusing a lot on direct mail in one area, we're also looking at like what's going on there with permitting, like what is what does that environment look like? And is that is that something that that we want to adjust? The the second place that it's uh already starting to show incredible signs on um is the recruiting side of things. It's a it's a platform where we can see like who are the rock stars in our market that we want to go after and how can we start that dialogue?

Julian Placino

Nice. So what I heard is that you it helps you be much more intentional and strategic about your marketing efforts. And it looks like you're getting some great insights from a recruiting perspective. And for a 90-person company, you know, that's gonna be a big continued uh focus. So that's that's great. Um, well, before we get ready to land the plane here, Matt, anything else you'd like to mention about Peaksy?

Matt Kidd

Um, I I strongly encourage everyone to check out Peakzi, uh, especially as we're getting into such an AI-driven world. It's an incredible asset that helps you better understand like what are you seeing out there and get ahead of something. I truly think we're in an environment right now, and um, I'm old enough that I've gone through this with when Google kind of launched, I've gone through it when Facebook launched. What we're going through right now is very similar to both of those. We saw how that played out. You want to be on the front end of that, not on the back end of that. And I think Peaksy is a strong partner for you to do that with.

Julian Placino

Love it. Appreciate those words, certainly,

Vision Legacy And How To Connect

Julian Placino

Matt. So um, close this out. As CEO of the company, what is your long-term vision for endless energy home services? And what kind of legacy do you want to leave behind for your customers, your community, for your team members?

Matt Kidd

Yeah. Uh, well, our internal vision that we repeat over and over and over again, uh, is to become the largest independent home services company in New England. Uh, and so we're on a mission to do that. Um, we're we're still fairly scrappy, um, but but we're growing quickly. Uh, and that is what we're innately focused on internally. We have a uh a goal next year uh to hit 30 million in revenue. We're collectively all focused on that. Um, from everyone from uh like my assistant to the phone intake team to the install crews to the sales team, like that is kind of the mantra that we're all focused on for the next year. Long term, it really is about becoming that uh largest provider in New England and treating them with the same level of service that we treat people with today. Uh and and like I said, it's treating them like my grandfather treated our family.

Julian Placino

Well, it sounds like you're doing already some really amazing things, and we wish you all the continued success, Matt. So this has been a true pleasure. Thank you so much for being on the show. Share with our audience how to connect with you, learn about the business, follow you on social. Tell us all that.

Matt Kidd

Absolutely. So uh you can visit our website at goinlessenergy.com. Uh, definitely check us out there. You can also find us on Facebook, Instagram. Uh, you can find me on LinkedIn. You can get my uh Monday motivation updates. So uh feel free to follow me uh and add me there. Um and and we're always happy to connect with peers um uh as well. So if if there's something that you think we might be doing that you've heard on this, uh feel free to reach out and say, hey, how are you guys doing this? And we're more than happy to share with our peers.

Julian Placino

Awesome. Well, this has been a lot of fun. We'll make sure to have all your contact information in the show notes. So, Matt, thank you so much for your time today.

Matt Kidd

Thank you.

Julian Placino

Well, that is it for today's episode. Thanks for tuning in, and we'll see you next time on the next episode of the Home Services Success Stories podcast powered by Peakzi, the number one AI platform for growing your home services business.